9 MERIDIAN

Your AI front desk — live in a day.

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9 MERIDIAN

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AI Concierge for Modern Business

Every customer
meets a guide
who never sleeps.

9 Meridian builds trained chat agents that answer questions, qualify leads, and book meetings the moment someone lands on your site — in 40+ languages, around the clock.

About 9 Meridian

Built for the moment
a visitor needs an answer.

Named for the invisible lines that hold a globe together, 9 Meridian gives every business a consistent line of contact — the same clear, on-brand answer whether a customer arrives at 9am or 3am. We train your assistant on your docs, pricing, and policies, then hand it a voice that sounds like you, not a script.

No engineering team required. Most businesses are live in under a day, with a human always one click away when the conversation needs a person.

See what it can do →
0s Average first response
0% Tickets resolved with no human
0+ Languages understood
0/7 Coverage, every day of the year
03 — Why 9 Meridian

A better front line, drawn around your business.

Fast to launch, trained on what makes your business specific, and present for every customer without losing the human touch.

Live in under a day

Connect your site, docs, and FAQs. Most businesses are answering their first customer within 24 hours.

Trained on your business

Your assistant learns your services, pricing, policies, and tone instead of relying on generic scripts.

Books while you sleep

It answers, qualifies, and moves ready visitors into your calendar with true 24/7 coverage.

40+ languages

Visitors are met in the language they type in, automatically, while your terminology stays consistent.

Human handoff in one click

Your team receives the conversation with its full context attached, so customers never need to repeat themselves.

Your data stays yours

Workspace data is encrypted, isolated, exportable, and deletable whenever you choose.

Features

One assistant, every channel it needs to cover.

Everything required to go from "we should get a chatbot" to a fully staffed front line — without adding headcount.

Live in a day

Point it at your site, docs, and FAQs. It learns your product and tone without a training team.

Human handoff

The moment a conversation needs a person, it routes to your team with full context attached — nothing repeated.

40+ languages

Visitors are met in the language they type in, automatically, with tone and terms kept consistent.

Real-time analytics

See what people ask, where they drop off, and which answers convert — updated as conversations happen.

Plug-in integrations

Connect Google Calendar for appointments and Google Sheets to keep your leads organized.

How it works

From "we should get a chatbot" to live, in three steps.

No engineering team, no long implementation cycle. Most businesses are answering their first customer within 24 hours.

1

Tell us about your business

Fill out a short setup form — services, hours, FAQs, tone. We use it to train your assistant on your business, not a generic script.

~10 minutes
2

We build and connect it

Your assistant is trained, tested, and wired into your calendar, CRM, and lead storage — reviewed by our team before it ever talks to a customer.

Under 24 hours
3

It goes live and keeps improving

Your agent starts answering, qualifying, and booking. You get real-time analytics, and we tune responses as real conversations come in.

Ongoing
Integrations

Fits into the tools you already run your business on.

Connect Google Calendar and Google Sheets — your assistant works with what you already have.

Cal
Google Calendar
Sht
Google Sheets
Why 9 Meridian

Compared to a human receptionist or a generic chatbot.

A trained, on-brand front line — without the cost of a receptionist or the flat, unhelpful feel of a generic bot.

  9 Meridian Human Receptionist Generic Chatbot
Availability 24/7, every day Business hours only 24/7, but shallow
Trained on your business ✓ Docs, pricing & policies ✓ With onboarding time ✗ Generic scripts
Languages 40+, automatically Usually 1–2 Often 1
Cost One-time implementation + monthly operations Salary + benefits Low, but low-value leads
Human handoff ✓ Full context passed N/A ✗ Rarely
Setup time Under 24 hours Weeks of hiring Days, minimal training
Security & trust

Built to handle real customer data responsibly.

Your assistant handles real conversations and real leads — the infrastructure behind it is treated with the same care.

SOC 2 aligned

Infrastructure and processes aligned to SOC 2 principles for security and availability.

Encrypted in transit & at rest

Every conversation and stored record is encrypted end to end.

Per-workspace data controls

Your data stays scoped to your workspace, with granular access controls.

Human handoff safeguard

Sensitive or uncertain conversations route to your team instead of guessing.

Commercial Packages

Separated Products. Clear Investments.

Select between one-time Lifetime System Implementation or continuous Monthly Operations & Maintenance subscriptions.

One-time engineering & deployment fee to build and launch your custom AI Receptionist system.

Single Agent System

CORE IMPLEMENTATION

One-Time System Build & Deployment

One critical customer-facing workflow: an AI receptionist, appointment booking agent, lead qualification agent, or website concierge.

Lifetime Implementation Investment
$2,597
One-time payment
  • 1 Custom Autonomous AI Agent
  • Full workflow design & custom business tool integrations
  • Google Calendar, Sheets & Dify setup
  • Production deployment & environment setup
  • End-to-end integration testing & launch support
Deploy Core Implementation
Tri-Agent System

SCALE IMPLEMENTATION

Premium End-to-End System

Complete customer journey automation: frontline reception, lead qualification, and pipeline follow-up & booking working as one system.

Lifetime Implementation Investment
$6,497
One-time payment
  • 3 Synchronized Autonomous AI Agents
  • Complete end-to-end customer journey pipeline
  • Deep database, webhook, and custom tool integrations
  • Multi-stage conversation memory and routing
  • High-capacity concurrency architecture
Deploy Scale Implementation
Enterprise System

FULL FRONTLINE

Custom Architecture / Scoped

Full enterprise receptionist team and custom agent network tailored for high-volume service providers, multi-location practices, and custom systems.

Lifetime Implementation Investment
From $8,997
Custom proposal required
  • Unlimited custom AI agents & routing logic
  • Dedicated solution architecture & custom API bridges
  • Enterprise security, compliance & custom SSO
  • On-premise / isolated cloud environment deployment
  • Dedicated engineering team & SLA deployment
Request Custom Proposal

Transparent Commercial Guarantee: Implementation contracts provide lifetime ownership of your custom agent configurations and workflows. Operational subscriptions maintain ongoing cloud model APIs, monitoring, and SLA maintenance.

ROI Calculator

See what missed conversations are costing you.

Adjust the sliders to match your business and see roughly what a 24/7 assistant could put back on the table.

Estimated recovered revenue / month
$0

Based on the assistant capturing and converting a share of leads you're currently missing.

Extra conversations captured0
Extra bookings / month (est. 25% close)0

Illustrative estimate for planning purposes — actual results vary by industry, traffic quality, and offer.

Booking

Book a 15-minute walkthrough.

We'll show your assistant answering real questions from your site, walk through pricing, and map out a launch date. No pressure, no slides.

  • See a working assistant trained on a business like yours
  • Get a straight answer on pricing and timeline
  • Leave with a plan, whether or not you move forward

FAQ

Questions, answered directly.

Implementation includes workflow design, integration, testing, and deployment. Your launch schedule depends on the agreed workflows, integrations, and required access. We'll confirm the scope and schedule with you before implementation.

It says so, offers to connect a human, and logs the gap so you can add the answer to its knowledge base. It's designed to never guess at policies, prices, or promises.

Appointment booking can be your CORE workflow. GROWTH includes CRM, calendar, and omnichannel integrations; SCALE connects reception, lead qualification, and follow-up & booking. Payment processing is not listed as a standard plan inclusion. Confirm any payment integration and its scope with us before purchase.

Your knowledge base and conversation logs are encrypted and isolated per workspace. You can export or delete your data at any time.

We handle the custom workflow design, integration, testing, and deployment included in your implementation fee. You'll provide the business information, access, and approvals needed for your agreed setup. The integration method depends on your website and tools.

All prices are in USD, with one-time implementation plus recurring monthly operations:
CORE: $2,597 one-time + $180/mo.
GROWTH: $4,297 one-time + $300–$350/mo.
SCALE: $6,497 one-time + $450–$500/mo.
FULL FRONTLINE: from $8,997 one-time + from $600+/mo for custom operations.
See the pricing table for the full inclusions. Your proposal or agreement confirms the applicable scope and fees.

CORE includes 1 custom autonomous AI agent for one workflow, with custom integration, deployment, monitoring, and maintenance.
GROWTH includes 2 connected agents, inter-agent handoffs, CRM/calendar/omnichannel integrations, and priority bug fixes, prompt tuning, and workflow adjustments.
SCALE includes 3 synchronized agents, an end-to-end customer journey, deep database/webhook/custom tool integrations, multi-stage conversation memory and routing, high-throughput API support, and dedicated monitoring.
FULL FRONTLINE provides 4+ specialized agents, bespoke architecture and APIs, advanced security and role-based guardrails, custom onboarding, enterprise usage thresholds, a tailored SLA, and direct support.

The one-time implementation investment covers custom system architecture and deployment, including the workflow design, integrations, and testing in your package. Monthly operations cover ongoing API usage allowances, hosting, monitoring, and updates. The lifetime implementation payment does not replace the recurring operations subscription. Support and optimization details vary by plan; see the pricing table.

The plans include API usage allowances, not a published unlimited-conversation entitlement. The pricing table specifies agent counts but does not list numeric conversation, API, seat, storage, credit, or site limits. FULL FRONTLINE includes custom enterprise usage thresholds. Confirm your allowances and any additional third-party costs in your proposal or agreement.

The current pricing does not list a free plan or a free trial duration. You can book a demo to review the service before purchasing. Eligible setup fees have a conditional 30-calendar-day refund window from payment; this is separate from a free trial. See the Refund & Cancellation Policy.

The published plans pair a one-time implementation payment with monthly operations. No annual billing price or annual discount is listed. Any alternative billing arrangement must be confirmed in your written proposal or agreement.

You may request a refund of an eligible one-time setup/implementation fee through an official communication channel within 30 calendar days of successful payment. Eligibility is subject to the policy and your agreement, including exclusions for incurred, non-refundable third-party costs. Monthly subscriptions are non-refundable once charged and are not prorated unless expressly agreed in writing. See the Refund & Cancellation Policy for all conditions; specific signed agreement terms control where they differ.

You can request cancellation of future subscription periods through an official communication channel before the next billing cycle, subject to your agreement's notice requirements. Unless your agreement states otherwise, cancellation applies to future billing periods; amounts already charged remain non-refundable, and outstanding amounts remain payable. Review the Refund & Cancellation Policy for the applicable terms.

Contact us to discuss a plan change and confirm its scope, fees, and timing in writing. The published plans do not specify automatic upgrade/downgrade rules or prorated credits. Major workflow changes and new features are not automatically included in maintenance, and substantial changes outside the agreed scope may incur additional development charges. See the Terms of Service.

Give your site a front line that never clocks out.

Book a Demo
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9 Meridian
AI Receptionist SetupSign inSign up
Let's build it

Set up your AI receptionist.

Answer a few questions about your business and how you want it to work. This takes about 6 minutes — everything can be edited later.

Step 1 of 11 Company Information

Company information

The basics — who we're building this for and how to reach you.

Please enter your company name.
Please enter a name.
Please enter a valid email.
Please enter a phone number.
Please select an industry / business type.

Business location

So the assistant can quote the right hours and time zone from day one.

Please enter a country.
Please enter a state or province.
Please enter a city.
Please select a time zone.

AI receptionist type

Select one or more — most businesses start with two or three channels.

Channels *
Please select at least one channel.

Project deadline

Give us a target so we can schedule build time properly.

Please choose a target date.
Is this urgent? *
Please choose an option.

Calendar integration

Connect the calendar your AI receptionist should check and book into. You'll authorize the real connection after submitting.

Lead & conversation storage

Choose where your assistant stores new customer leads and transcript summaries.

Business information

This is what the assistant will actually say when someone asks "are you open?" or "what do you offer?"

Please enter your working hours.
Days open *
Please select at least one day open.
Please enter your business address.
Please enter the services you offer.

AI behaviour

How your assistant should sound, and when it should step aside for a human.

Please enter a greeting message for your receptionist.
Please enter language(s) required.
Tone *
Please select a tone.
Should AI transfer to a human? *
Please choose yes or no.
Please enter staff name for call transfer.
Please enter contact number for call transfer.

Notifications

How should we notify you about new leads and bookings?

Notify me through *
Please select at least one notification option.

Additional preferences

Anything else your AI receptionist should know before it starts talking to customers.

Agreement

Last step — confirm the details below and we'll start building.

Read more →

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Sign in with your email code to access your active client dashboard.

Dashboard access is available only for active paid client plans.