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An AI front desk for dental websites — trained on your practice, not a template.
Dental is a first-class industry in 9 Meridian onboarding. The same receptionist-style chat agent can cover new-patient questions, hours, and appointment intent when the front desk is with a patient or the office is closed.
What the agent is for in a practice
This is not a claimed case-study page. It describes how the existing 9 Meridian product is configured for dental and medical practices: train on your services and policies, answer on the website, book on Google Calendar, and escalate to staff.
- Routine “do you take new patients / what are your hours” questions
- Appointment intent captured in chat instead of a voicemail pile
- Human handoff when the question is clinical, sensitive, or unclear
Fit with the rest of 9 Meridian
Reception
Use the AI receptionist workflow as the always-on front line.
Booking
Connect appointment booking so ready patients can take a slot you actually have.
Website chat
The site chatbot is the channel patients already use when they find you on search.