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Your business, not a widget

A website AI chatbot built around your business.

Most chat widgets are generic. A 9 Meridian chatbot learns your services, pricing, and policies so it answers like a team member — capturing leads, answering FAQs, and connecting visitors to your calendar or team while you focus on the work.

What a business-trained website chatbot does

You provide your services, FAQs, pricing, and policies during setup. The agent is configured from your business details during setup. The result: a chatbot that uses your terminology, respects your rules, and knows when to hand off.

  • Answers from your content, not the open web
  • Captures leads naturally through conversation
  • Qualifies visitors when you need it to
  • Books appointments on your Google Calendar
  • Hands off to your team with full context attached

How visitors interact with it on your site

Instant answers, 24/7

Product details, service scope, pricing logic, hours, locations — the chatbot resolves routine inquiries so your team doesn't have to.

Lead capture that feels like chat

Name, email, company, service interest, timeline — collected naturally through conversation, not a static form that visitors abandon.

Qualification when it matters

The agent asks the questions your sales process needs answered, then routes high-intent visitors to a booked meeting or a live handoff.

Booking in the same conversation

When someone is ready, the chatbot offers real availability from your Google Calendar and confirms the booking in the chat.

Speaks your visitors' language

Supports conversations in the language your visitors use. The agent replies in the language the visitor uses, with your business terminology preserved.

How it differs from a generic chat widget

Training, not configuration

You don't write decision trees or keyword rules. The agent is configured from your business details during setup.

Handoff with context

When a person takes over, they see the full conversation — no repeated questions, no lost details.

One system for chat, leads, and booking

The same agent that answers "what are your hours?" can capture the lead and book the demo. No handoff between disconnected tools.

Choose the right workflow for your site